Privacy Policy
Privacy Policy
At Relvay, your privacy matters to us. This policy explains what information we collect when you visit relvay.com or place an order, how we use it, and the choices you have.
Information We Collect
- Contact information — your name, email address, phone number, and shipping/billing address when you place an order or contact us.
- Payment information — payments are handled securely through Shopify's PCI-compliant payment processors. Relvay never sees or stores your full card details.
- Order information — the products you purchase and your order history, so we can fulfill orders and provide support.
- Device and usage data — cookies and similar analytics technologies collect information such as your browser type, pages visited, and how you found our store, so we can improve the shopping experience.
How We Use Your Information
- To process and deliver your orders and send order updates
- To respond to support requests
- To improve our website, products, and customer experience
- To send marketing emails only if you opt in — you can unsubscribe at any time using the link in any email
We Do Not Sell Your Data
Relvay does not sell your personal information to third parties. We share data only with trusted service providers (such as Shopify, payment processors, and shipping carriers) as needed to run our store.
Cookies
Cookies help our site remember your cart, understand site traffic, and measure the effectiveness of our marketing. You can control or disable cookies through your browser settings, though some site features may not work as intended.
Your Rights (CCPA / GDPR)
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain data uses. To exercise any of these rights, email us at support@relvay.com and we will respond as required by applicable law.
Contact Us
Questions about this policy or your data? Reach us anytime at support@relvay.com.
